Privacy Policy

1. Introduction

ZENA Medical is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: This includes your name, address, phone number, email address, date of birth, insurance information, and medical history.
• Health Information: Details related to your medical history, treatment plans, and other health-related information necessary for your care.
• Usage Data: Information on how you access and use our website, including IP address, browser type, pages visited, and the time spent on those pages.

3. How We Use Your Information

We use your information for various purposes, including:

• Provision of Services: To deliver the medical services you request and ensure continuity of care.
• Communication: To contact you regarding appointments, follow-ups, treatment plans, and other updates.
• Improvement of Services: To analyze and enhance the quality and efficiency of our services.
• Compliance: To comply with legal obligations and regulatory requirements.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• Service Providers: Third parties who assist us in operating our website, managing our practice, or providing medical services, provided they agree to keep your information confidential.
• Legal Requirements: When required by law to comply with legal processes or protect our rights, property, or safety.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and access controls.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us understand your preferences and improve your website experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction: You have the right to request that we restrict the processing of your personal information.
• Portability: You have the right to request that we transfer your personal information to another entity.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the updated policy on our website and updating the effective date at the top of this policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ZENA Medical
Suite 300
Newport Beach, CA 92660
(949) 200-8222
info@zenamedical.com
359 San Miguel Drive